Privacy Policy
Last updated: December 2024
Our Commitment to Your Privacy
At Harmony Care Finder, we understand that your personal health information is sensitive. We are committed to protecting your privacy and maintaining the confidentiality of your data in accordance with HIPAA regulations and industry best practices.
Information We Collect
We collect information that you provide directly to us when using our services:
- Contact Information: Name, email address, phone number, and mailing address
- Insurance Information: Insurance provider, policy number, and coverage details
- Child Information: Age, diagnosis status, and therapy needs (with parental consent)
- Location Information: ZIP code and city to match you with nearby providers
How We Use Your Information
- Match you with appropriate ABA therapy providers based on your needs and location
- Verify your insurance coverage and benefits for ABA therapy
- Communicate with you about your provider matches and service updates
- Improve our services and develop new features
How We Protect Your Data
Encryption
All data is encrypted in transit using 256-bit SSL/TLS encryption and at rest using AES-256 encryption.
Access Controls
Strict access controls ensure only authorized personnel can access your information on a need-to-know basis.
HIPAA Compliance
We maintain full HIPAA compliance with regular audits and staff training on privacy practices.
Secure Infrastructure
Our systems are hosted on SOC 2 Type II certified infrastructure with 24/7 monitoring.
Information Sharing
We do not sell your personal information. We only share your information in the following circumstances:
- With Your Consent: When you authorize us to share information with specific providers
- Service Providers: With trusted partners who help us operate our services (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our rights and safety
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- File a complaint with the HHS Office for Civil Rights
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
